Frequent Parent Q&A’s

Who do I call if my child will be absent from school?  If your child is going to be out of school (illness etc.) please call the “save-a-child” line at 781-979-2250 press option for save a child.  This is the absence line.

I don’t know my Aspen password:  Every student should have received (this year or prior) their Aspen login and password.  If you have forgotten yours, on the homepage in Aspen, there is a “I forgot my password” button.  Please click on that for assistance.

I don’t know how to update my information:  This link will provide you with the instructions of how to update your contact information:       For all other help with Aspen please send email to [email protected]

 How do I find my teacher’s page?  Step 1:  Login to Aspen.  Step 2:  Go to Page Directory (under Home).  Step 3:  Here you will find the pages/groups where your child(ren) is a member.  Step 4:  Click “add” under each page and then click “close”.  When you click the category on the left side you will see the pages.  If there is a page you do not want to see or your child is no longer a member of, click “remove”.

How do I put money on my student’s lunch account or see the lunch menu? For information regarding lunch during our school day, here is the link to the Melrose Chartwells page. You can also find the free and reduced lunch application here

Is there an afterschool program? Yes. The afterschool program is run through Education Stations and is available afterschool until 6:00 PM. More information can be found here: 2016-2017 Education Stations Brochure. 

How do I register for Education Station? To register for Education Station,  two forms must be completed and given to the Education Station director. Here are both forms Education Stations Elementary Registration and2016-2017 Education Stations Elementary Parent Permission Packet. For more information, please email Education Station at [email protected]

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